Fitbit offers one year limited warranty to the original purchaser of a fitbit product guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one year period.
Dropped my fitbit on the floor.
I m really surprised that dropping it on the floor would break it.
Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation.
Wondering if food is still ok to eat after it s been dropped on the floor or anywhere else is a pretty common experience.
However fitbit s smartwatches have access to fewer apps than apple samsung and wear os watches since it runs on the fitbit os.
Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product s use.
Your device registers 1 floor when you climb about 10 feet or 3 meters.
And it s probably not a new one either.
Your tracker should vibrate.
Hello i dropped my fitbit on the floor.
Your tracker registers a floor when it detects continuous motion combined with an elevation gain of about 10 feet.
I tried re setting per directions on website but that didn t work.
Does this mean that it won t work agai.
Simply press the side button on your charge 4 while it s turned on.
On your versa 2 swipe over and select the timer option.
10 feet is an average between residential and commercial floor heights.
Get started with your new fitbit tracker or scale by setting up your device and downloading and installing our free software.
The moment i took it off to charge it dropped on the floor about 2 feet from my bed a green light blinked and now i have the black screen of death i had attempted 2 button and 3 button resets with no luck.
Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed.
So does that mean since it was so cold today that my fitbit assumed i was increasing my altitude.
The screen isn t cracked or anything but it won t turn on also the green lights from the sensors are off.
I have tried reseting it with both the normal and the factory method and nothing.